Benefits
Fizzback exists to help clients improve customer acquisition and retention. How do we do this?
We will spare you details of the powerful Fizzback engine, how it cleverly converts instant feedback into meaningful insights and the value of the interactive, real-time dashboard for reporting and analysis. Instead, here are some of the commercial benefits clients report…
Senior management value Fizzback for its impact on...
- Reduced customer churn
- Lower customer service costs
- Increased customer lifetime value
- Decreased cost of customer acquisition
Operational and line management use Fizzback to...
- Highlight specific, actionable issues
- Resolve service bottlenecks more rapdily
- Deliver a superior customer experience
- Identifying root causes of customer behaviour
…if this did not convince you, read some client comments about Fizzback.>>