Fizzback in the news



Sep 07 Off Licence News: “Women shoppers are harder to please”
Sep 07 eMarketer: Women Harder to Satisfy at Retail
Sep 07 The Marketing Blog: “Women harder to satisfy than men, says new research”
Sep 07 BizReport: “Men enjoy shopping experience more than women”
Sep 07 Netimperative “Women ‘Harder to Satisfy’ Than Men for Shopping”
Sep 07 Call Centre Focus: “Nowhere to hide with Fizzback”
Sep 07 Talking Retail: “Poor Customer Service Harms Delivery Services”
Aug 07 Fizzback, is named as finalist in ‘Best Use of Technology’
Aug 07 CRMMarketplace.com “Using Customer Feedback to Improve Customer Relationships”
Aug 07 Caterer & HotelKeeper: “Clean Rooms at Top of Guests’ Priority Lists
Aug 07 Customermanagementonline.com: “People in East Midlands Complain Most, Says New Research”
Aug 07 The Retail Bulletin: “Home shopping companies let down by poor delivery and customer service”
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About The Fizzback Group


The Fizzback Group are specialists in instant customer feedback. Founded in 2004, The Fizzback service is an innovative solution for companies to listen and act in real-time to their customers’ comments. Feedback when captured at the point of experience and analysed automatically is a highly powerful tool for businesses to gain fresh and continuous insights into customers ‘top of mind’ reactions. Fizzback enables businesses to derive true economic benefits by improving customer satisfaction and retention.

The Fizzback Group is located in London, UK. Contact details: [email protected] or 0845 067 1000.

 

 

 


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