Video Testimonials

Fizzback Webinar: Emma King, Operations Manager for Customer Relations at LSG

Title: Fizzback Webinar: Emma King, Operations Manager for Customer Relations at LSG
Runtime: 37:33

Eurostar: Speeding ahead for Customer Service

Title: Eurostar: Speeding ahead for Customer Service
Runtime: 3:44

Title: Drive loyalty & advocacy - Tom Shorten of Phones4U on Fizzback
Runtime: 1:57

Engage all customers - Tom Shorten of Phones4U on Fizzback

Title: Engage all customers - Tom Shorten of Phones4U on Fizzback
Runtime: 1:01

Build a service culture - Tom Shorten of Phones4U on Fizzback

Title: Build a service culture - Tom Shorten of Phones4U on Fizzback
Runtime: 1:12

Act rapidly - Tom Shorten of Phones4U on Fizzback

Title: Act rapidly - Tom Shorten of Phones4U on Fizzback
Runtime: 0:32

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What our clients say…

Fizzback allows us to get one consistent version of the truth that everyone can get behind and act upon
Russell Taylor, T-Mobile UK

Fizzback identifies where there are operational problems so we can address them quickly with teams concerned
Ashley Cook, Carphone Warehouse

Since implementing Fizzback, the number of dissatisfied customers has declined. But what's more important is that you're actually converting these dissatisfied customers into advocates; and that's invaluable
Garry Doyle, Meteor


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