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With the success of last year’s Global Conference, Fizzback are delighted to announce the Summer Voice of Customer Forum 2011.
Wednesday, 6th July
HMS President, Victoria Embankment, London, UK
Join like-minded professionals for a packed day of presentations and panel sessions by experts from leading global brands. During the event they will share how they created a customer centric culture within their business by listening to the Voice of the Customer.
Over 100 delegates registered for last year’s event from industry leading organisations such as Tesco, O2, Waitrose, RBS, Shell, Eurostar and The Post Office. Feedback on the day was hugely positive with many attendees commenting on the inspirational and practical information they were able to take back to their businesses and share insight with their teams straight away. Follow this link for information on last year’s event.
“A well thought out event, extremely relevant and useful, with some valuable insight and case study info to take away.“
“Great sessions, good practical insight into customer satisfaction, customer loyalty and customer commitment. Some good statistics on customer retention management, thought provoking on customer insight and analysis and the use of verbatims.”
